Terms & Conditions
Membership Benefit Conditions : You can avail membership benefits up till your Membership term which will be decided as per your requirements and it will automatically expire thereafter. Benefits will be valid seven days a week, excluding Blackout dates this cannot be clubbed with any other discount or promotional offer.
Peak Seasons Dates : All benefits will not be valid on the following dates Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day and Valentine’s Day, April , May and June Months. In case, if you would like to travel during Peak dates then may be Change Your rooms and Plan total package.
This membership is transferable to immediate family members and it can also be utilized by member’s guest by producing a valid ID proof at the time of check-in, it is not mandatory for the member to be present at the time of check-in.
Modifications : Dodhaam Yatra Booking Holidays has the right to modify/change any term and conditions without prior notice, but you will be notified by us via call, message and email.
Complimentary Upgrade : In case, during your desired booking dates the required room is booked we will upgrade your room as per availability.
Check-in/Check-out : We will provide early check-in and early check-out for our privileged customers.
Use of restaurants : We will provide vouchers worth discount of 25% to our guests (family) on the billing of Rs. 1500 or more. (Vegetarian or Non-Vegetarian food)
Travel Insurance : We provide Travel Insurance, we have a tie up with ICICI and we will make sure that your family is insured during your travel.
Dodhaam Yatra Booking Holidays will not be responsible for any service related issues during force majeure i.e natural calamities, during curfew, strikes and acts of terrorists or any situation which is beyond the control of Dodhaam Yatra Booking Holidays.
Payment Policy : Primarily, 25% payment is required for Booking Resrvation, 2- When You Pickup The Transport 75% Amount Required however if the client cannot pay then 75% payment on the same day Transport Not Depature at Your Trip.
Note : If the Remaing payment is not received Before the Start Trip Transpotation Not Move your Destination .
Meal Plan : We are offering Ap, CP, MAP and Half Board meal plans in almost all the destinations, kindly check with the sales executive before confirming your holiday. In few destinations meal plans are not applicable and you will have to purchase your own meal.
Disclaimer
The information contained in this website is for general information purposes only. The information on the website is provided by Dodham yatra and its users and partners.We try to keep the information accurate and update, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk or you may confirm with the Company by making a call to us.
Dodham yatra disclaims all warranties of merchantability, relating to the information and description of the treveller, car rental or any other product or service displayed on this website (including, without limitation, the pricing, photographs, list of amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers/operators. Car or any other ratings displayed on this website are intended as only general guidelines, and Dodham yatra. Dodham yatra Affiliates and their respective suppliers do not guarantee the accuracy of the ratings. Dodham yatra, its Affiliates and their respective suppliers are not liable about the availability or particular goods and services.
Dodham yatra sites also acknowledge to provide arbitrator services to facilitate high-grade services to its clients. Dodham yatra is not the last-mile service provider to you and therefore, Dodham yatra shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (taxi/car rental operator, travel/tour operator or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site. Dodham yatra, its Affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, title, and non-infringement.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.
Through this website you might be able to link to other websites which are not under the control of Dodham yatra. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Dodham yatra is not liable or responsible if the website is not temporarily available due to technical issues.
You may travel to certain destinations through certain routes which involve greater risks, entirely at your risk as to the cost and consequences. Dodham yatra requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain destinations through certain routes. By promoting (through discounts and deals) any travel to particular destinations through particular routes, Dodham yatra does not represent or warrant that travel to such point is advisable or without risk. Dodham yatra is not liable or responsible for any damages, delays or damages that many occur from travel to any destinations. Dodham yatra, its Affiliates and their respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any taxi/car rental operators or other suppliers for any personal injuries, death, property damage, or other damages or expenses resulting there from. Dodham yatra, its Affiliates and their respective suppliers have no liability and will make no refund in the event of any delay, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re–routing or acts of any government or authority.
Refund Policy
1. General Refund Terms:
• Refunds will be provided under specific circumstances and at the discretion of Dodham yatra.
• All refund requests must be made within 24 hours of the service being rendered.
• Refunds will be processed within 7-10 business days from the date of approval.
2. Eligible Refund Situations:
• If the tempo treveller fails to arrive at the scheduled pick-up location within 30 minutes of the designated time without prior notification.
• If the vehicle provided is significantly different from the one booked.
• If the driver is unprofessional or the customer feels unsafe due to the driver’s behavior.
3. Non-Refundable Situations:
• If the customer cancels the booking less than 2 hours before the scheduled pick-up time.
• If the customer is a no-show at the pick-up location.
• If the customer requests additional stops or detours not agreed upon at the time of booking, leading to delays or additional costs.
4. Process for Requesting a Refund:
• Customers must contact Dodham yatra customer service via email or phone within 24 hours of the incident.
• Customers must provide booking details, reasons for the refund request, and any supporting documentation (e.g., screenshots, photographs).
5. Approval and Processing:
• Once a refund request is received, Dodham yatra will investigate the claim and notify the customer of the approval or rejection of the request.
• Approved refunds will be credited back to the original payment method used during the booking.
6. Contact Information:
• For any questions or concerns about the refund policy, customers can reach out to Dodham yatra customer service at dodhamyatra@booking.com
.
This refund policy is subject to change without prior notice, and customers are encouraged to review it periodically for any updates.